1and1 Review
I’ve been using 1and1.com’s business package (shared linux hosting) as my staging server for the past 4 years without problems. I’ve used it for the following purposes:
- php 4 and php 5 applications
- mysql 4.0 and mysql 5.0 databases
- subversion
- multiple domains and multiple sub domains
- setting up ssh keys for other developers (because they only offer 1 ssh account)
- purchased an SSL for one of my domains (easy to set up)
- to host a blog that gets 500 pageviews per day
I’m fairly happy with the 1and1.com’s service. I don’t have any big complaints.
Some things which people may find annoying are:
- automated recurring billing: So don’t expect your account to terminate upon expiration. This is by far the biggest complaint others have about 1and1.com
- email tech support: sometimes it could take up to 12 hours for a junior technician to respond to your message. If it’s something he can’t handle, it may take another 12 hours for a senior sysadmin to respond. So be prepared for 12 hour delays between emails. I haven’t tried their phone tech support yet.
- no remote database access: so I borrow my friend’s godaddy webhosting because there’s remote db connection there
- customers get 1and1.com’s admin control panel as opposed to a popular one like cPanel. But 1and1.com’s control panel is pretty good.